Returns & Exchanges
At Regency Furniture, we want you to be completely satisfied with your home investment. If your purchase doesn't perfectly fit your space, our streamlined return policy ensures a hassle-free resolution within 30 days of delivery.
Initiate Your Request
Contact our guest services team or visit our online portal with your order number and receipt to begin the return or exchange process.
Condition Inspection
Ensure all furniture items are in original, showroom condition and free from any signs of wear, pet hair, or smoke exposure.
Schedule Pickup
Our logistics team will coordinate a convenient time to collect the items from your residence; please note that a standard restocking fee may apply.
Refund Processing
Once the items are inspected at our warehouse, your refund will be issued to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing